Contact
MemoPryl Customer Service: Phone, Email, Returns
MemoPryl customer service for tracking, changes and refunds on placed orders is the order desk at +1 (302) 200-3480 or [email protected]. The website inbox, [email protected], handles pages, typos, privacy and press, and it cannot see orders. Have your order ID ready for the desk.
Written by the MemoPryl label deskUpdated
Who do I contact about my MemoPryl order?
Contact the order desk. It handles tracking, changes and refunds on placed orders, by phone at +1 (302) 200-3480 and by email at [email protected]. Have your order ID in hand.
The phone line is a default order desk (BuyGoods), so the greeting may name that company and not MemoPryl. That is normal for this desk. If in doubt, give your order ID and ask the agent to read back the product name.
A second inbox belongs to this website. It answers questions about the pages you read, and it has no view into orders. Sending an order question there only slows you down. The cards below show all five routes.
Tracking, changes and refunds
BuyGoods default order desk. It handles changes to orders already placed. Have your order ID ready.
This website
Mon-Fri 9:00am-5:00pm ET. Pages, typos, privacy, press. This inbox cannot see orders.
Office (New York)
200 Vesey Street, Floor 24
New York, NY 10281
Mail only. No walk-in sales.
Returns (New York)
100 Broadway, Suite 1102
New York, NY 10005
Call first. List your full name, email and order ID. The buyer pays return shipping. Use a tracked service.
Which contact route fits my question?
Pick by the kind of question. Money, parcels and bottles go to the order desk. Words on this website go to the website inbox.
| Your question | Contact | Have ready |
|---|---|---|
| Where is my parcel? | Order desk: +1 (302) 200-3480 or [email protected] | Order ID, email used |
| Change or cancel an order | Order desk, by phone for speed | Order ID, pack size |
| Ask for a refund | Order desk, then mail the bottles | Order ID, full name, email |
| Wrong or damaged bottle | Order desk, same day | Photos of box, bottle and label |
| Typo or error on a page | Website inbox: [email protected] | The page address and the line |
| Privacy request or press | Website inbox | Your name and request |
| Price, directions, ingredient amounts | Not on file. Ask the order desk and read your bottle. | Bottle in hand |
What are the customer service hours?
The website inbox is staffed Mon-Fri 9:00am-5:00pm ET. Hours for the order desk phone are not published.
Because the order desk hours are unknown, try a weekday morning Eastern time first. If you reach a recording, leave your order ID, a callback number and a one-line reason. Then send a short email to [email protected] so a written record exists.
An email is also the better choice when the story has details, like a parcel marked delivered that never came. You can paste the tracking history and attach photos in one message.
Write the date, the agent's name and any reference number as the call goes. If the answer matters, ask the agent to repeat it, then confirm by email the same day.
What should I have ready before I call or write?
Have your order ID, the email you ordered with and your full name. Those three items solve most calls in a few minutes.
The order ID
It sits in the order confirmation email. Copy it into your message so the desk does not have to ask.
The pack and the bottle
Say whether you bought 2, 3 or 6 bottles. If something looks wrong, say which label your bottle shows: "Cognitive Support Formula*" with 30 capsules, or "Advanced Formula" with 60 capsules.
Your question, in one sentence
"I want to return my order" or "My tracking has not moved in five days" gets a faster answer than a long story.
A way to write it down
Note the date, the person and what was promised.

MemoPryl: capsules in 2, 3 or 6 bottlesRead the bottle · check your medicines · 60-day window (confirm)
See packsWhich New York address do I use?
Use the returns address for bottles and the office address for letters. They are not the same place.
Neither is a shop. There is no walk-in counter, so call before you visit or post anything.
Who should I call if I feel unwell after taking the capsules?
Call your doctor or pharmacist, not the order desk. If the reaction is serious, get urgent medical help and stop the capsules.
Customer service staff cannot give medical advice. A pharmacist can check your bottle against your medicines. St. John's wort can weaken many medicines (NCCIH, St. John's Wort safety), and ginkgo can raise bleeding risk (FDA, Mixing Meds and Supplements). Neither is confirmed for your bottle, so show the label.
Keep taking prescribed medicine unless a clinician tells you otherwise. In the US, FDA runs a portal to report a serious reaction to a supplement (FDA, Report a Supplement Problem). Tell the order desk afterward if you want a refund. The steps are on the return policy page.
How do I know a MemoPryl contact is genuine?
Check the phone number and email against the cards above and your order confirmation. If a caller or message uses a different number, stop and call back on the listed line.
Be wary of anyone who asks for a full card number by email or text, offers a refund in gift cards, or says you must pay a fee to release your money. No such step appears in the return steps on file. FDA also warns that "FDA-approved facility" claims are a red flag, because FDA does not approve facilities (FDA, Hidden Ingredients).
This site does not take payments and does not ask for card numbers. The order buttons lead to the order desk. Read the where to buy page for how to spot a copy listing.
FAQ01
Customer service questions, answered in one line first
What phone number does MemoPryl customer service use?
You can reach the order desk on +1 (302) 200-3480. It handles tracking, changes and refunds on placed orders, and the greeting may name the desk's own company, not MemoPryl. Keep your order ID ready before you dial.
What email do I use for a MemoPryl order problem?
Use [email protected] for tracking, changes and refunds on placed orders, and put the order ID in the subject line. The website address, [email protected], cannot see orders and will only redirect you.
Can I walk in to the New York office?
No. Both New York addresses are for mail and returns, not visits. There is no walk-in counter on file. Call the order desk first if you need to send anything to either address.
How fast does the MemoPryl order desk reply?
Reply times are not published. A phone call is the quickest route in most cases, and a follow-up email gives you a written record.
Is the Memopryl.one website the manufacturer?
No. The site is run by the official stocking desk for MemoPryl, which sells through order links and earns money from them. It is not the maker, and the website inbox cannot change or cancel an order.
How do I report an error on a MemoPryl page?
Email [email protected] with the page address and the line that looks wrong. The inbox is staffed Mon-Fri 9:00am-5:00pm ET. Include the source you are relying on if you can.
Where do I send a privacy or press request?
Send it to the website inbox, [email protected]. Give your name, the request and a way to reply. Order data requests may also need the order desk, so mention your order ID if one applies.
Who wrote this02
Written and reviewed by
Pages built from the bottle images, the seller's product notes and linked NIH, FDA, FTC and peer-reviewed sources.
Last updated . Learn about our editorial standards and how we check reviews. This website is run by Official stocking desk for MemoPryl, not by the manufacturer or the distributor of the bottle. We make money when you buy through our order links.
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More about MemoPryl
Official stocking desk for MemoPryl
Ready to look at MemoPryl?
Read the bottle you receive, check your medicines with a pharmacist, then choose a pack. Prices and the guarantee terms are confirmed at checkout.
- Order desk: +1 (302) 200-3480
- 60-day window (confirm at checkout)
- Ships from the U.S. unless the checkout says otherwise

